MAKE YOUR IMPACT

Impact Kitchen is here to impact the lifestyle of New York City! 

Impact Kitchen is a nutrition focused all day restaurant & cafe serving breakfast, brunch, lunch & dinner. We are 100% free of gluten, refined sugars and seed oils. Make an Impact everyday with smoothies, power bowls, coffee, baked goods and endless other nutrient-dense options. 

Founded in Toronto in 2015, Impact Kitchen is the brainchild of two incredible innovators: personal trainer and nutrition expert Josh Broun, and M·A·C Cosmetics co-founder Frank Toskan. In addition to our restaurant presence, Impact Kitchen fuels many major league sports teams and top athletes through catering and culinary partnerships.

Together we can make an Impact Everyday! 

WHAT MAKES IMPACT KITCHEN UNIQUE? 

Our Values

1. We are Passionate & Purposeful

We honour our food philosophy and make sustainable decisions while providing world-class hospitality. We ensure you feel the impact of our passion, every day.

2. We are Impacting the Community

From our teammates to our customers and partners, we are a community. We connect, inspire and make an Impact together, every day.

3. We are Building for the Future

We are constantly evolving and building for a better tomorrow. We believe that our habits truly make an Impact, every day.

Our Culture

Impact Kitchen prides itself on creating an incredible environment for those inside and outside our organization. We think like a professional team and are always training for the championship.

If health and wellness excites you, if providing wholesome food and empowering others to make healthy choices drives you, and if you are looking for opportunities to grow alongside a dynamic team, then working with Impact might be a great fit for you! 

Overview

The Catering Sales Manager, NYC at Impact Kitchen is responsible for building and scaling our catering and partnership channels across New York City, driving measurable revenue growth and recurring business. This role leads proactive outreach through calls, visits, networking, and community engagement, while securing long-term partnerships with corporate, wellness, and local business clients. The manager oversees the full sales cycle, from CRM pipeline management and targeted marketing campaigns to exceptional client service, event representation, and operational execution, including hands-on support with deliveries when needed.

Reports To: Co-Founder, Head of Growth & Innovation

Key Collaborators: 

• Director of Operations, NYC
• Community Manager, NYC
• Catering & Partnerships Manager, Toronto

Core Responsibilities

• Build and scale the catering and partnerships channel across New York City, with clear revenue targets and measurable growth goals.
• Execute consistent outbound outreach through cold calls, in-person visits, drop-ins, networking events, and community engagement to build relationships with corporate offices, wellness organizations, fitness studios, and local businesses.
• Identify and secure long-term partnerships with companies aligned with Impact Kitchen’s brand values, focusing on recurring catering, employee meal programs, and event-based opportunities.
• Maintain accurate, organized records of leads, accounts, opportunities, and follow-ups within a CRM. 
• Actively manage pipeline stages from prospecting to close and retention.
• Create and execute catering newsletters, e-blasts, and targeted outreach campaigns to drive repeat orders, seasonal promotions, and new menu launches.
• Provide above-and-beyond service throughout the customer journey, from inquiry to delivery to follow-up, ensuring a seamless and above and beyond experience.
• Represent Impact Kitchen at community events, corporate pop-ups, tastings, and partnership activations to generate leads and deepen brand presence.
• Collaborate with operations to ensure timely, accurate fulfillment of catering orders, including providing hands-on support with packaging or direct delivery when needed.
• Work closely with the Co-founder, Head of Growth & Innovation, and Director of Operations to align sales strategy with operational execution and capacity planning.
• Track client satisfaction, survey responses, and retention metrics. Identify opportunities to improve service quality, menu offerings, and partnership value.
• Provide regular reporting on pipeline health, outreach activity, conversion rates, revenue performance, and partnership growth. Share weekly and monthly insights with leadership, identifying trends, risks, and opportunities to accelerate growth.
• Optimize and grow catering revenue from third-party catering delivery platforms by enhancing listings, managing promotions, monitoring rankings and reviews, and improving conversion performance. Build strong platform relationships and leverage data insights to maximize visibility and order volume.

Key Performance Indicators

This role is accountable for driving measurable growth and performance, with success evaluated across the following key performance indicators (KPIs):

• Catering Net Sales
• 3rd Party Catering Sales
• Partnership Sales
• Catering Satisfaction Score (NPS)

Inclusivity at Impact Kitchen

Impact Kitchen feeds a diverse community and is made stronger by a diverse team. We welcome and encourage applications from individuals of all backgrounds and identities.

As an Equal Opportunity Employer, our hiring decisions are based solely on business needs, experience, and potential. We do not discriminate based on any protected classification under local or federal laws.

Impact Kitchen is also committed to accessible hiring practices. If you require accommodation during the recruitment process, please let us know. Both the applicant and Impact Kitchen share the responsibility to communicate and accommodate reasonably.